Responsible Gaming
Gambling Should Be Entertainment, Not Income
At Captain Cook NI, we believe gambling should be enjoyed as a form of entertainment only. It is never a reliable way to earn money or solve financial problems. Only gamble with money you can afford to lose, and always set strict limits before you begin playing.
We are committed to promoting responsible gaming practices and supporting players who may be at risk of developing harmful gambling habits.
Age Verification
All players must be 18 years of age or older to access non-GamStop casinos and gambling services in the United Kingdom. We take age verification seriously and reserve the right to request proof of identity at any time.
If you are under 18, please do not use this website or any gambling services.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following signs in yourself or a loved one, it may be time to seek help:
- Chasing losses by gambling more to recover money you've lost
- Hiding your gambling activities or lying about how much you spend
- Gambling with money intended for bills, rent, or essential expenses
- Neglecting work, school, family, or hobbies due to gambling
- Feeling anxious, irritable, or restless when not gambling
- Needing to gamble with larger amounts to feel the same excitement
- Failed attempts to reduce or control gambling
- Borrowing money to gamble or pay off gambling debts
- Experiencing mood swings or depression related to gambling
- Using gambling to escape problems or stress
If you identify with any of these signs, please seek help immediately.
Self-Help Tools & Responsible Gaming Features
Many online casinos and non-GamStop operators offer tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a cap on how much you're willing to lose in a session or time period
- Reality Checks: Enable pop-up reminders during play to remind you of time and money spent
- Session Time Limits: Set automatic logout timers to prevent extended gambling sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling services
- Cooling-Off Periods: Take a break from gambling for a set duration
We encourage all players to utilise these tools to maintain a healthy relationship with gambling.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, the following organisations provide free, confidential support:
United Kingdom
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GamCare – Free counselling and support for problem gamblers
Website: www.gamcare.org.uk
Phone: 0808 8020 133 (Free, confidential, 24/7) -
GamStop – National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk
Phone: 0800 197 8000 -
Gamblers Anonymous – Peer support and 12-step programme
Website: www.gamblersanonymous.org.uk -
National Problem Gambling Clinic – NHS specialist treatment
Phone: 020 7054 2766
International Support
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Australia: Gambling Help Online
Website: www.gamblinghelponline.org.au -
Canada: Responsible Gambling Council
Website: www.responsiblegambling.org -
United States: National Council on Problem Gambling
Website: www.ncpgambling.org
Helpline: 1-800-GAMBLER (1-800-426-2537) -
Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Website: www.bzga.de
Telefonberatung: 0800 1 372 374
Need Help? Reach Out Today
If you think you or someone close to you may have a gambling problem, do not hesitate to seek help. Problem gambling is a recognized condition that affects thousands of people, and professional support is available.
Support services are free, confidential, and available 24/7. There is no shame in asking for help – taking action is the first step towards recovery.
Contact GamCare on 0808 8020 133 or visit www.gamcare.org.uk today.
This information is provided for educational purposes. Captain Cook NI is committed to responsible gaming. Please gamble responsibly and within your means.